Care & Maintenance

The Basics

All Pure.Sink products are built to last. Follow these guidelines to maintain appearance and warranty coverage.

Daily

Wipe with a soft, damp cloth after use. Dry to prevent water spots.

Weekly

Clean with mild soap and warm water. Rinse thoroughly. Dry with a soft cloth.

Always avoid

Abrasive cleaners or scouring pads
Bleach, ammonia, or chlorine-based products
Steel wool or harsh scrubbing brushes
Chemical drain cleaners
Leaving acidic foods on surfaces

By Product Type

All Pure.Sink products are built to last. Follow these guidelines to maintain appearance and warranty coverage.

Stainless Steel Sinks

Clean with warm water and mild dish soap
Always wipe in the direction of the grain
For stubborn marks, use a dedicated stainless steel cleaner
Rinse and dry after cleaning
Do not leave acidic foods (lemon, vinegar, tomato) sitting on surface
Minor scratches are normal and develop a natural patina over time

Bio-Fiber Composite Sinks

Clean with warm soapy water
For tough stains, use a non-abrasive cream cleaner
Avoid dropping heavy or sharp objects, can cause chips
Do not pour boiling water directly onto a cold sink. Always run cold water first, then gradually increase temperature. Thermal shock can crack the material and is not covered by warranty.
Use a trivet when placing hot pans in the sink

PVD Finishes (Gold, Gunmetal, Copper, Matte Black)

Wipe with soft damp cloth daily
Use only mild soap for cleaning
Do not use abrasive cleaners or harsh chemicals, these will damage the finish
Dry after cleaning to prevent water spots
Fingerprints wipe away easily on matte finishes
Some colour change over time is normal and not a defect

Kitchen Taps

Wipe with a soft damp cloth daily
Use mild soap for cleaning, no abrasives or harsh chemicals
Clean the aerator regularly by unscrewing and rinsing to remove debris
Do not use excessive force on handles or spouts
For pull-out sprays, guide the hose back gently

Mandatory for warranty: Clean the ceramic cartridge at least once per year. Remove the cartridge and flush with clean water. Failure to perform annual cartridge maintenance voids the warranty for all cartridge-related issues.

Soap Dispensers

Clean with warm water and mild soap
Dry after cleaning to prevent water spots
Use only liquid soap, no gritty or thick soaps
Clean the pump mechanism periodically
If soap clogs the pump, flush with warm water

Drainers, Roll Mats & Bottom Grids

Clean with warm water and mild soap
Dry after cleaning to prevent water spots
For PVD finishes, avoid abrasive cleaners

Cutting Boards

Hand wash only, never put in dishwasher
Do not leave submerged in water
Dry thoroughly after washing
Oil periodically with food-safe mineral oil
Store flat to prevent warping

Drainage Sets & Waste Components

Clean the basket strainer regularly
For push-button drains, press gently, do not use excessive force
Check rubber seals periodically
Rubber seals wear naturally over time and may need replacement, this is normal and not a defect

WHAT TO AVOID

Here are things you should avoid on your Pure Sink products.

No bleach or chlorine

No scouring pads

No abrasive cleaners

No chemical drain cleaners

No boiling water on cold bio-fiber

No steel wool

Dealing With Hard Water

Mineral deposits can build up over time, especially in hard water areas.

Prevention

Regularly wipe surface after each use.

Removal

Mix a solution of 50% white vinegar and 50% water. Apply with a soft cloth, let sit for 5 minutes, then rinse thoroughly and dry.

Do not leave on for longer than 10 minutes or recommended by manufacturer.

Note: For stubborn deposits, a mild abrasive cleaner specifically designed for hard water stains can be used, but always test in an inconspicuous area first.

Water Pressure

Pure.Sink taps are designed for water pressure up to 5 bar (75 psi).

If your water pressure exceeds 5 bar, install a pressure reducer to protect your taps and hoses.

Damage caused by excessive water pressure is not covered by warranty.

Keep Your Warranty Valid

To ensure your products remain covered by our 10-year warranty, a few simple steps are required.

To maintain warranty coverage:

Follow care and maintenance guidelines
Retain original purchase documentation
Use only recommended cleaning products
Report any damage within 48 hours of discovery
Avoid using abrasive cleaners or harsh chemicals

Failure to follow these guidelines may void your warranty.

View Full Warranty Terms

Kitchen Sinks

Kitchen Taps

Accessories